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A Simple Guide to International Shipping for Your Craft Purchases from HobbyDo

Updated: May 22

If you love crafts like cross-stitch, needlepoint, or diamond painting, chances are you've shopped online for kits, fabrics, or threads. And maybe you’ve found the perfect item and only to wonder, “How long will it take to arrive?” or “Will I need to pay customs?”

At HobbyDo Craft, we know that shopping online from oversease can feel a little confusing. But don’t worry—this simple guide will walk you through everything you need to know about international shipping, so you can shop with confidence and excitement.


What Is International Shipping?

International shipping means your craft supplies are traveling across borders—from one country to another. This is different from domestic shipping (where everything happens in one country). Customers located in the EU (European Union) don’t need to worry about import-related questions. When you buy from HobbyDo, you might be in the USA, UK, or Australia—but our warehouse is located in the heart of European Union. So your parcel needs to go through customs and might take a bit longer to arrive.

Don’t worry, though—we ship internationally all the time. You’ll get your parcel safe and sound, and we’ll help you understand what to expect.


Why International Shipping Matters for Craft Lovers

Crafters and sttichers love quality, and sometimes the best supplies are not available in local stores. For example, at HobbyDo, we stock:

If you’ve found your dream project, it’s worth getting it, even if it ships from another country. Let’s look at how it works!

World map with blue location pins, marked "Countries we have already shipped in." Text: "HobbyDo" and "www.hobbydo.eu."

Common Questions About International Shipping (FAQ)

Here are some questions many HobbyDo customers ask. You can also find them on our FAQs page:

1. Do you ship to my country?

Yes! We ship worldwide. Just select your country at checkout.

2. How much is shipping?

Shipping costs depend on your country, the weight of your order, and your chosen delivery method. You'll see the exact cost before you complete checkout.

3. Will I have to pay customs or taxes?

Sometimes. Some countries charge import fees or customs duties. These are usually not included in your order total, and you may be asked to pay them when your parcel arrives. We recommend checking with your local customs office what are the duty free limit you have for your country so you simply don't have to pay any fees!

For instance, customers in the USA who place orders from Europe under $800 are currently not subject to US tariffs, meaning they don't have to pay US tariffs for orders of this amount. Check Mailing and Shipping Goods - Customs Duty Guidance for your reference.


4. How long does delivery take?

Most orders arrive in 3–21 business days, depending on your country and the shipping method you choose. Some delays can happen around holidays or during customs checks.

What You Need for a Smooth Delivery


Close-up view of a shipping label with details

To make sure your order arrives without problems, here are the things you should double-check:

Your Full Address

Make sure your name, street address, postal code, and phone number are correct. Even a small mistake can cause big delays.

Contact Info

Include your email and phone number during checkout. That way, the courier can contact you if there’s an issue with delivery or customs.

Know What You’re Getting

When you order from HobbyDo, we always provide detailed product information and clear photos. Whether it's a RTO cross-stitch kit with pre-sorted threads or a diamond painting kit, you’ll know exactly what’s inside your parcel.


How We Make International Orders Easier

At HobbyDo, we do everything we can to make sure your order is smooth and stress-free:

  • 📦 Secure packaging to protect your items

  • 📬 Tracking numbers so you can follow your parcel

  • 💬 Customer support if anything goes wrong

  • 🌍 Affordable international shipping options


Whether you're a beginner starting your first project or an experienced crafter restocking supplies, we’ve got your back.


Tips to Avoid Shipping Problems

Even though international shipping usually goes well, here are a few tips to help things go even more smoothly:

1. Order Early

Need your kit for a birthday or holiday? Try to order at least a few weeks in advance, especially around Christmas, Black Friday, or other busy seasons.

2. Check Local Customs Rules

Some countries have special rules for imports. If you're unsure, check with your local customs office or ask us—we’ll help if we can.

3. Track Your Package

Once your order ships, we’ll send you a tracking number. You can follow your parcel's journey from our warehouse to your home.

4. Don’t Worry About Delays

Sometimes customs inspections take time. If your tracking hasn’t updated in a few days, it’s usually nothing to worry about. If it’s been longer than expected, just contact us.


What to Do If Your Package Is Late or Lost

If something doesn’t go as planned, here's what you can do:

  • Check your tracking number. See if the parcel is stuck at customs or with the courier.

  • Contact your local post or courier. Sometimes they hold packages if customs fees are due.

  • Reach out to HobbyDo. We’ll do our best to help resolve the issue and make sure you’re taken care of.


Final Thoughts: Shopping for Crafts Should Be Fun!

Whether you’re buying a relaxing cross-stitch kit, some lovely needlepoint kits, or beautiful needlepoint cushions, we want you to enjoy the experience. Shopping online should be easy and inspiring—not stressful.

At HobbyDo Craft, we’re here to help you:

  • Find the right craft kits and fabrics

  • Learn about international shipping

  • Get support if you need it


    craft delivery from hobbydo

We believe creativity is for everyone—no matter where you live. So browse our shop, pick your favorite kit, and let your next creative adventure begin!


Happy Stitching, Painting, and Creating! From all of us at HobbyDo

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